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Updating payments

Although you are still trying to cope with the grief and shock caused by a death, it is still necessary to ensure that payments can be made to a number of different organisations linked to the property.

· If there is still a mortgage, or if you are living in a rented property, you need to make sure that monthly payments are still made on time. If this is difficult due to the estate requiring Probate, contact the bank, building society or landlord to let them know your situation. They should help you to change the name on the account but be aware that they will need a certified copy of the death certificate as well as proof of your own identity.

· In some cases, utility bills will have been in the deceased’s name only so the account name will need to be changed. It might also be a good time to check that your supplier is offering you the best deal and to switch deals or suppliers if not. Life Ledger is a free online service, certified as Cyber Essentials compliant, which allows you to notify multiple businesses (eg banks, utility and insurance companies, social media etc) about someone’s death. Click on the link to access the website www.lifeledger.com .

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· Similarly, your home insurance company will need to be notified of the death and the account name changed if necessary. Again, it is a good time to check whether you can obtain a better deal with your supplier or elsewhere. 

· If you have not already done so, you will need to contact the deceased’s bank or building society. If you had a joint account, the name will obviously need to be changed. In addition, this would be a good time to check that Direct Debits and Standing Orders are all still necessary – it may be that some could now be cancelled (for example, mobile phone accounts held by the deceased). Your bank will be able to provide you with a list of current Direct Debits and Standing Orders to go through at a convenient time.

· If the deceased had any personal loans in their name only, you will need to contact the relevant company to inform them of the death. Be aware that these loans do not die with the deceased. It is the responsibility of the executor of the Will to arrange for repayment. If the loan was in joint names, this will also need to be updated.

If you need further advice or have any questions please call us on: 0300 13 123 53

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